Customer Testimonials
Just got an oil change and it was quick and easy. We were in and our in no time.
Patrick Ortwine and the whole team at Skyline Ford really treated my wife and I well during our purchase of a brand new F-150! They were easy to work with and the communication back and forth responding to my questions and schedule were great. I’d definitely look to them when buying my next vehicle. Also, after shopping around, their prices were the best.
Great service. Price could have been better. Is there a reason the cars aren't washed when brought in for service?
Great customer service 👏 is really too bad is too expensive to maintenance your vehicle at any ford dealership otherwise I would definitely keep coming back every time
Gavin is a bonafide stud. His confidence, knowledge and sincerity are second to none. Pay him more
courtesy, extra help beyond the recall repair. (set up my Bluetooth.
Absolute dream to work with. Kelly Jones treated us like family. Highly recommended Also a huge thanks to Courtney Tagwerker in the service department. Excellent customer service
Friendly, professional and thorough. My appointment went like clockwork. Very pleased with my visit and outcome.
Very good service. Finished my car earlier than expected. Really impressed with how well the car looks! Thank you Ford Team for a job well done ❣️
David Larson was great to work with! Love my new Rig! Thanks David!
Overall it was a good experience and we love our Bronco. Still waiting for our floor mats to arrive plus the spare key was lost prior to our purchase. Korey was great to work with!
I was very happy with this dealership, however I was displeased that they didn’t advise me of the CARFAX report. After purchasing the vehicle when I got home I found the vehicle was involved in an accident. I should have asked for the CARFAX. I was to excited finding a vehicle that had everything I wanted that it slipped my mind.
The service department's customer service was great. The service on my vehicle was on time and quick. I enjoyed a cup of coffee while reading a book in the waiting room.
Easy in and out! Was cruising in my ride within an hour of arriving.
Julian was a amazing salesperson he helped me get intoy very first car and found me a really good loan with credit union I recommend seeing him if you need a car Thank U Julian
Julian provided excellent customer service! He definitely went above and beyond helping us with all our questions. He was always prompt getting back to us when we called, would highly recommend!
After one Ford dealer sold me the wrong part. Nick and the rest of the Parts team did a great job with finding me the correct part I needed for my 2021 F-150. Will definitely be going back for parts and probably service too.
Great service from all involved but especially Don and Jeff! Thank you for making it so easy to purchase our commercial fleet vehicles!
Recall work was done quickly and I received word when it was completed. The only hard part was I didn’t have an idea for how long it was going to take. I live 20 minutes away and if I had known it was going to take less than an hour to complete I would have stayed in that part of town. That was the only hard part.
It was the best buying experience that we have ever had.
Great customer service
Brandon in parts was a great help. Thank you
Willy, Jordyn and Jenny were a pleasure to work with. The technicians do a great job as well.
I'm really Happy to make a Deal with Skyline FORD.😄👍👍👍👍👍
I had a very pleasant experience with Skyline Ford. Very professional and friendly. I will recommend them to anyone who needs service, body work, or a vehicle. Thanks Skyline.
Fast service and straight to the point. Didn’t haggle on the price. Easy no pressure
Amazing customer service.
Phil and Sage were friendly, helpful, and made sure we had all the information we needed to make an informed decision. We felt any concerns we had were addressed and that we were listened to. We will be back largely due to the excellent customer service.
using the dealership is really important to retain service history and making sure your service contract is valid, and they run a very clean shop. it's a big risk to use a non-certified mechanic.
Good service I’m very nice people and thank you so much
Good customer service thank you
The service department at Skyline Ford is excellent! I have never met so many wonderful caring people there in my life. Vince thank for all you do! Mark excellent scheduler. John Marr Amazing person. Mel is so great and has a smile for everyone! Art excellent service! Rich thanks for explaining all to me that's so important to your customers. Gavin great prankster! And Willie you are the last face people see and you are an amazing excellent cashier. Jim A. Thank you for creating a enjoyable experience for Service. Everyone at Skyline Ford have amazing kindness to add ...
Convenient location, rich selection, and excellent service! Made all the arrangements with Phil over the phone, and the next day just came by the time and made a purchase. Fast, reliable, efficient! Great experience. Thanks so much!
I have an older Ford vehicle and was worried I either would not be able to find a mechanic that would work on it or the repairs needed would be overly expensive. Skyline charged a low price for the diagnostic and completed the repairs quickly and at a fair price. I would highly recommend Skyline Ford Service Department to anyone with a Ford in the Salem area.
Excellent sales experience! Julian got us into a vehicle the same day. Pleased with the transaction.
It was good good staff great service
Thank you, Francisco!
I got the car back before I thought I would. Only thing I didn’t like was having to drop it off so early in the morning.
Rich kept me informed the entire time my car was in the shop. I appreciated that a lot.
Korey was great to work with.
Wally was very easy to deal with. He made buying a new car at Skyline Ford easy going and not stressfully. As did the rest of the Skyline Ford staff that we had the pleasure to deal with. This was the second time we have bought from Skyline Ford. Not sure why we did not return sooner as they always have had very good costumer service. Mrs. R. Lampreht
Wally was very easy to deal with. He made buying a new car at Skyline Ford easy going and not stressfully. As did the rest of the Skyline Ford staff that we had the pleasure to deal with. This was the second time we have bought from Skyline Ford. Not sure why we did not return sooner as they always have had very good costumer service. Mrs. R. Lampreht
they will get it done quick if you need work
Professional service Fast an efficient Good customer service in the service area Fast check out process
Skyline Ford Service is amazing!! Rich is always friendly and very knowledgeable about vehicles. I needed a new battery and they were super fast getting it done. Thank you Rich at Skyline Ford.
Rich was amazing, very friendly and knowledgeable. Went in for an oil change and they had it done in less than an hour!!
Great service! He helped me get into my dream car! The man goes through thick and thin for his clients highly recommended!
Kelley Jones is amazing human being and was amazing helping him over the last 2 years. He was patient with me and helped me out get an amazing truck.
Quick good.service in a clean safe environment. Reasonably priced.
Service is good and the staff are awesome.
In for routine service. So after a few hours of waiting with no word I saw my car in lot so asked and service writer had gone to lunch without telling me my car was going to need more extensive work. I could have gone home since car ended up there for several days. Great shuttle driver and all in all was good. Service writer was great keeping me informed from then on. My car runs great now so all turned out good
Great service and made the experience enjoyable. Each person was very helpful and considerate. Excellent customer service!
Great experience! They had just taken a truck I wanted in on trade, but wouldn't let it go until it went thru their Inspection process. They found a couple things needing parts and work and they fixed them before the vehicle was even allowed to be test driven. George Rangel is an awesome Associate and kept me informed throughout the process. Highly recommend Skyline Ford they are the type of dealer that has return customers for life.
They are the best dealership in Oregon I recommend to anyone to check out this place skylineford on commercial st
I sincerely enjoyed my experience of buying a new Ford Maverick at Skyline Ford in Keizer. My sister and I were treated very respectfully and kindly. I thought that Garrett was honest and true to his word from the very beginning of my search for a pickup. He took the time to contact me when the Maverick came available even though I know that others were ready to buy if we didn’t. I truly appreciated his willingness to help and his patience with timelines that I had. When the financial part of the sale came, Sage was knowledgeable, quick ...
Garrett Lanz was extremely helpful and professional. I feel I got a good deal, and would be happy to recommend Skyline Ford to friends and family.
It’s ALWAYS great to have management to have a “real” listening ear. That’s my positive recent experience.
He was very Awsome sells person. Great and kind and made sure all my questions were answered.I highly recommend him if u want a car.
Our Mercedes was towed there after an accident. They were very empathetic and knowledgeable. Very nice people who clearly care about the people who walk in their door. I would trust them to work on anything I had.
Jenny was above and beyond , MEL WAS AWESOME! Vince is great about getting the jobs done!
Friendly and courteous staff. Made the check in process easy. Did a great job keeping us informed on the status of our vehicle.
Good dealership to work with. Received answers to all my questions. Would give recommendation to others... thanks
He was very nice and helpful. He didn't make us wait for yo long. It was a good experience. No bull.
Service as always is above par. But for some reason, water from the cooling system showed up on garage floor the morning after the service.
Did the job required and had it done in no time. Great job will done
Very helpful and professional fast at helping me get what I wanted and needed and stayed in constant communication with me through the whole process
It was an easy transaction Garret our salesman was very knowledgeable and easy to work with. I will buy again at Skyline ford. Thanks guys!!
Works hard to get you the car or truck you want/ need at an affordable price.
Did the job required in the time alloted with a couple minutes to spare. Good
The service department and all the employees are great. They listen to what you had to say.
Our salesperson, George, was personable and extremely knowledgable and a pleasure to work with. The finance manager, Jeff, was also friendly and efficient. Overall, purchasing our truck from Skyline Ford was a good decision and we would consider buying from them again.
Francisco Aria worked with me on purchase of a new truck. He was the best! Professional and helpful every step of the way.
great fast service and friendly staff
Skyline Ford is amazing! Very friendly and thorough, love my Ford peeps! Won’t get my oil changed or car serviced anywhere else!
Skyline always takes care of me. Wouldn’t go anywhere else. Vince is the best!
Skyline Ford and Kelly are exceptional to work with, same experience on my last 3 purchases. Zero complaints and they work to get their customers taken care of above and beyond what would be expected.
Skyline ford did a good job. I am happy with the service. Happy customer, I am.
Service manager is terrific. Keeps you informed during work. I feel the cost is a little high . Easy to get appointment.
Have ALWAYS THE BEST EXPERIENCE HERE WITH PHIL. He is Great at finding me the best cars and deals works really hard to find the best ones for me and my family and JP in service department Is Awesome as well Thank you Skyline on River Road
they are awesome and took care of my car in a timely manner
I’ve always been treated fairly and appreciate how much they communicate when they have my Explorer in the shop.
Julian is beyond amazing he is always super helpful and goes above and beyond to help his clients!!!
I got in fast and the service was done the same day.
Check engine light was on. The service department diagnosed and corrected the problem with a sensor.
Fast and easy service. Service department is excellent and the body shop is amazing! Will definitely use again
Wonderful service from order to delivery. I've been a customer for more than 30 years and have always gotten excellent service at a fair price.
This guy is truly the best in his field, took my car buying experience to a whole new level I’m beyond satisfied and look forward to doing business in the future
Don't know too much about this dealership but received great service from this dealer was able to help me and my family , went above and beyond and gave a great service to us Wich we where very happy with highly recommend seeing him for anyone and there family .
I highly recommend Skyline Ford. The whole process was so easy and speedy. Skyline Ford made buying my truck a great experience. 10 out 10!
I appreciate your getting our van in as soon as possible and able to get it fixed in a timely manner even though the exact cause (s) weren't known. Thanks again!
Mel always does a great job with my service. I especially appreciate that she texts me while they are working on my vehicle to keep me informed. Thanks again!
Great service and great staff! Thank you!